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"The goal of the Customer Success Team is to be the voice of our customers and drive change. Be responsible for our customers' success by tailoring their success plan and then working with them to onboard quickly, prove ROI and remove any roadblocks along the way. We continually delivering value and know how to demonstrate that in a way that customers understand.
Red Sift customers trust us to keep them safe, this improves retention but also means that we are also advising them about where else we can help.
The Customer Success team is closest to the customer and interacting with them daily, so it is up to us to identify and advocate for how Red Sift can keep improving the customer experience."
- Claudia Belardo (VP Customer Success)
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